We are a close-knit, supportive and hardworking team comprising of high-performing individuals who strive for excellence in everything we do. With a passion for project management, we don’t settle for anything less than a gold standard client experience. This commitment leads us to consistently exceed client expectations, forge meaningful relationships, and ultimately deliver high quality medical education to our audience.
What We Do 💁
We manage a diverse range of project types across 18 therapeutic areas alongside some of the biggest pharmaceutical companies in the world. Effectively, we are the engine room of EMJ, taking projects from conception to delivery. This involves working closely with all internal departments, plus collaborating with medical writers, world class contractors, and thought leaders within the healthcare community. We love what we do and the huge impact we can have on healthcare professionals and patients.
Why Join Client Services 🏆
We are a supportive team who push each other toward becoming the best versions of ourselves. A lot more is achieved and learned when you step outside your comfort zone and you’ll be given ample opportunities to do so when working as part of our team. We also love to celebrate when we overcome challenges or achieve goals, so come and join us on our journey to elevate the quality of healthcare globally!
Our team culture is based on positivity and supporting each other to improve every day. We participate in exercise challenges for charity, have a summer ‘tennis club’, and day-to-day we push each other to be the best versions of ourselves and tackle challenges as #TeamCS.
We attend congresses and events across the globe to meet our clients and record scientific sessions. This is not only a great opportunity to build networking skills, it’s also great fun!
Training and Personal Development 🎓
We continuously strive for professional development through learning courses and peer-to-peer training. We also provide ample opportunity to step outside your comfort zone and lead on initiatives you’re passionate about.
A Day in the Client Services Life
First thing - Coffee & Breakfast!
The Team starts the day
Team Morning Huddle
Prep and Plan for the Day
Emails and Projects
Client Expectation Call (CEC)
Sales Team Catch Up
Client Services Training
End of the Day!
We publish high-quality, peer-reviewed, open-access digital journals six weeks after each major medical congress across a wide range of therapeutic areas. They encapsulate the latest developments with treatments in the pharmaceutical industry, making our publications an essential must-read for healthcare professionals, medical practitioners, physicians, clinicians and leading industry professionals.