As a Project Coordinator, you will be at the heart of our Client Services team, ensuring projects are delivered smoothly, on time, and to the highest standard. You will work closely with clients, contractors, and internal teams to keep everything running seamlessly while helping drive repeat business.

What's in it for you:

• Enjoy Bupa medical cashback after passing probation and Aviva private medical insurance after one year, keeping you covered when it matters most.
• Start with 25 days of holiday, plus an extra day for each year of service (up to 30 days!).
• From our legendary Summer Ball to festive Christmas celebrations, we love bringing everyone together.
• Enjoy free breakfast and fresh fruit to keep you energized.
• Get the chance to attend amazing events in the Wembley box!
• Take advantage of a 1.5-hour gym lunch and join company clubs, including running, football, board games, and chess.
• Our buddy program for new starters ensures you feel at home from day one.
• The opportunity to work with top clients in the healthcare space and make a real impact.
• Clear progression opportunities, whether you want to grow into Project Management or Client Services Leadership.

What You’ll Be Doing:

• Owning project plans and ensuring everything is delivered on time and to scope.
• Managing projects from start to finish, from kick-off calls to post-project debriefs.
• Communicating with clients via calls and emails to build strong relationships and keep them informed.
• Liaising with contractors and KOLs to ensure smooth project execution.
• Spotting opportunities for upselling and providing sales teams with valuable insights.
• Capturing and sharing client feedback to improve our processes and services.
• Working closely with the Project Manager and POD lead to tackle challenges and find solutions.

What We’re Looking For:

• A natural organiser with strong prioritisation and project management skills.
• Excellent attention to detail to ensure everything runs smoothly.
• Strong communication and relationship-building skills to engage with clients and stakeholders.
• A proactive problem solver who thrives in a fast-paced environment.
• A customer-first mindset with a passion for delivering a gold-standard experience.
• An interest in healthcare, publishing, or medical communications is a plus!

Key Information

• Salary: £26,000 
• Reports to: Victoria Nash, Customer Engagement Director
• Hours: 8.30am – 5pm, Mon-Fri
• Working pattern: Up to 2 days flexibility to work from home (FT in office during probation)
• Location: Moorgate, London

We operate a hybrid working environment. We’d expect to see you in the office at least 3 days a week. During your probation, though, you’ll be in with us all five days—it’s the best way to get you up to speed and support your development. 

About EMJ

EMJ's purpose is to elevate the quality of healthcare globally, by supporting all healthcare professionals with free and easy access to medical journals and lifelong learning opportunities. We do this to create Gold Medal Winners, enabling healthcare professionals to become the best versions of themselves. Similarly we equip our employees with all the skills, tools and knowledge they need to be in the top 10% of what they do and create Gold Medal Winners in the company.

At EMJ, we believe in…

• Entire buy in: Everyone has loyalty to our vision, values, culture, and the long-term goals of EMJ. We are committed to doing so in a positive and passionate way.

• Making sure you look after your own...: We all need to be proactive and responsible for our own actions. This will lead to an inspiring place to work that we are all proud of.
• Going the extra mile: Always give your best performance, this will create a team that is different to anything else, full of hard working, gold medal winners.

Find out more about us and careers at EMJ.

Application process:

Your CV will be reviewed by the Recruitment team. If successful, we will be in touch to arrange a video call. Following this there will be a 2-stage interview process, one focused on competencies and one on the EMJ values.

As part of your application, we ask you to complete a short video (max 1 minute). We know this is a time investment, and we truly appreciate it. Rest assured, we’ll be reviewing every video carefully. This is your chance to stand out and for us to get to know you better!