As our CRM Manager, you’ll be at the heart of it all – driving database growth, ensuring seamless management, and providing crucial insights that shape our marketing strategy. You’ll be the go-to expert for all things HubSpot, ensuring our data processes are top-notch and compliant with best practices.

What You’ll Be Doing:

• Database Growth: Develop and execute strategies to expand the EMJ database, including organic growth and paid initiatives.
• Database Management: Own the database, maintaining clean data, optimising retention, and ensuring seamless processes.
• Be Our HubSpot Expert: Ensure database health metrics are maintained, manage data workflows, and enhance customer journey processes.
• Data Insight & Reporting: Lead marketing dashboard reporting, analyse performance metrics, and provide optimisation recommendations.
• Business Impact: Use data to identify trends, propose solutions, and drive better results for both customer and client-facing initiatives.

What We’re Looking For:

• Experience in database marketing, CRM management, or a similar role.
• Expertise in HubSpot – if you’re a pro at segmentation, workflows, and reporting, we want to hear from you!
• Strong analytical skills with experience using Google Analytics, SimilarWeb, and other data tools.
• A proactive approach to identifying trends and optimising marketing performance.
• Exceptional communication skills to translate complex data insights into actionable strategies.

Why You’ll Love It Here:

• You’ll be part of a forward-thinking marketing team where data drives decisions.
• We encourage innovation and continuous improvement – your insights will shape our future.
• Team events throughout the year to bond with your amazing colleagues.
• Comprehensive benefits package, including healthcare, extended gym lunches, cycle-to-work program, paid volunteering, and additional perks.

Key Information:

• Salary: Negotiable
• Reports to: Head of Marketing
• Hours: 8.30am – 5pm, Mon-Fri
• Working pattern: Up to 2 days flexibility to work from home (FT in office during probation)
• Location: This role is based in our London/Moorgate office

About EMJ

EMJ's purpose is to elevate the quality of healthcare globally, by supporting all healthcare professionals with free and easy access to medical journals and lifelong learning opportunities. We do this to create Gold Medal Winners, enabling healthcare professionals to become the best versions of themselves. Similarly we equip our employees with all the skills, tools and knowledge they need to be in the top 10% of what they do and create Gold Medal Winners in the company. 

At EMJ, we believe in…

• Taking care of your own: We all need to be proactive and responsible for our own actions. This will lead to an inspiring place to work that we are all proud of.
• Going the extra mile: Always give your best performance, this will create a team that is different to anything else, full of hard working, gold medal winners.
• Entire buy in: Everyone has loyalty to our vision, values, culture, and the long-term goals of EMJ. We are committed to doing so in a positive and passionate way.
  

Find out more about us and careers at EMJ. 

Application process:

Your CV will be reviewed by the Recruitment team. If successful, we will be in touch to arrange a telephone call. Following this there will be a 2-stage interview process, one focused on competencies and one on the EMJ values.