EMJ is looking for a Junior Account Manager to join our growing Client Services team.

Are you a superstar at keeping projects on track, building amazing client relationships, and juggling multiple tasks with ease? Do you thrive in a fast-paced environment and love the idea of travelling across Europe as part of your job? If you’re nodding along, then we’ve got the perfect role for you!

As a Junior Account Manager at EMJ, you’ll be at the heart of delivering a gold-medal experience for our clients. You’ll manage projects from booking to publication, ensuring everything runs smoothly and our clients are delighted every step of the way.

The key difference at EMJ? You’ll have lots of autonomy and get direct, hands-on experience with key clients on big accounts—access and opportunities like this don’t come around often, especially so early in your career!

🏅 What You’ll Be Doing:

• Liaising with clients to understand their needs and keeping them smiling with 100% satisfaction.
• Managing projects end-to-end, ensuring they’re delivered on time and achieve amazing results.
• Providing expert advice to clients on best practices and audience insights to elevate their projects.
• Building impact reports by analysing data and showcasing the success of your projects.
• Managing timelines, budgets, and stakeholders to deliver high-value projects on time.
• Coordinating with internal teams and external stakeholders to bring articles, interviews, adverts, and campaigns to life.
• Troubleshooting challenges and coming up with creative solutions like the problem-solving pro you are.
• Spotting opportunities to wow clients, add value, and even drive new business.
• Travelling across Europe (and sometimes beyond!) to make sure projects shine on an international stage.

💡 What We’re Looking For:

• A natural relationship builder who’s comfortable connecting with anyone.
• Stellar organisational and time-management skills to keep everything on track.
• A passion for making a positive impact in the pharma and healthcare world.
• Strong communication skills and a tenacious, can-do attitude.
• A proactive mindset, ready to spot opportunities and solve challenges creatively.

📚 What We Offer:

• A supportive and ambitious team that will help you become a project management expert.
• World-class training and development to help you achieve your career goals.
• Fun perks like regular socials, our epic Summer Ball, and a buddy programme to help you settle in.
• A growing company with exciting international expansion opportunities.
• Private medical insurance, mental health support, a paid volunteering day, and more!

Key Information

• Salary: £30,000 - £35,000
• Reports to: Victoria Nash, Customer Engagement Director
• Hours: 8.30am – 5pm, Mon-Fri
• Working pattern: Up to 2 days flexibility to work from home (FT in office during probation)
• Location: Moorgate, London

We operate a hybrid working environment. We’d expect to see you in the office at least 3 days a week. During your probation, though, you’ll be in with us all five days—it’s the best way to get you up to speed and support your development. So, if you’re after something fully remote, this probably won’t be the right fit - we encourage people in office, where we people are achieving their personal and professional goals.

About EMJ

EMJ's purpose is to elevate the quality of healthcare globally, by supporting all healthcare professionals with free and easy access to medical journals and lifelong learning opportunities. We do this to create Gold Medal Winners, enabling healthcare professionals to become the best versions of themselves. Similarly we equip our employees with all the skills, tools and knowledge they need to be in the top 10% of what they do and create Gold Medal Winners in the company.

At EMJ, we believe in…

• Entire buy in: Everyone has loyalty to our vision, values, culture, and the long-term goals of EMJ. We are committed to doing so in a positive and passionate way.

• Making sure you look after your own: We all need to be proactive and responsible for our own actions. This will lead to an inspiring place to work that we are all proud of.
• Going the extra mile: Always give your best performance, this will create a team that is different to anything else, full of hard working, gold medal winners.

Find out more about us and careers at EMJ.

Application process:

Your CV will be reviewed by the Recruitment team. If successful, we will be in touch to arrange a telephone call. Following this there will be a 2-stage interview process, one focused on competencies and one on the EMJ values.